Team Rubicon's tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights
When disaster strikes, speed and clarity are critical. This customer story follows Team Rubicon's use of Copilot in Dynamics 365 Customer Insights to strengthen data-driven decisions and improve outreach. See how the nonprofit combines AI, data, and purpose to move faster and smarter. Read the story and contact CIO Main Street to talk about applying this approach to your mission.
What is Team Rubicon's mission?
Team Rubicon is a veteran-led humanitarian organization dedicated to assisting communities before, during, and after disasters and crises. Founded in 2010, it mobilizes military veterans to leverage their skills and experiences in disaster response, conducting over 1,100 operations across 30 countries and all 50 states.
How does Copilot enhance Team Rubicon's operations?
Copilot helps Team Rubicon personalize outreach more effectively by providing smart suggestions that enable quicker decision-making and efficient organization. This technology allows the organization to engage the right volunteers with the appropriate skills, ultimately leading to a more fulfilling experience for both volunteers and donors.
Why is technology important for nonprofits like Team Rubicon?
Technology and AI are crucial for nonprofits as they help maximize impact and optimize resource allocation. For Team Rubicon, leveraging tools like Copilot allows for better engagement with volunteers and donors, ensuring that every dollar donated is used effectively to support disaster response efforts.

Team Rubicon's tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights
published by CIO Main Street
CIO Main Street is a Computer, Network, and Information Technology Consulting company that brings Chief Information Officer services to Main Street America. At CIO Main Street, we speak Windows, we speak Mac, but best of all we speak Human!
We help organizations by asking a few questions. What do you want technology to do for you today? And what can you imagine it doing for you in the future? Notice that we do not say bits and bytes. Or hardware/software?
We offer qualified and professional service to our customers by helping them save time, reduce stress, and avoid frustration and we do this by LISTENING. It is said that “with two ears and one mouth use them proportionally you will do just fine” and that is what we do, we LISTEN to you and your people.
We help Design, Install, and Maintain the IT Network solutions that to run your business or non-profit by Keeping I.T. Simple.