L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
Your business demands are evolving faster than ever, and success depends on having the tools to keep up. This customer story shows how L&M Fleet Supply modernized its retail operations with Dynamics 365 Commerce and Supply Chain Management to unify data, improve inventory accuracy, and enhance customer experiences. Read the story to see how businesses like yours are achieving operational efficiency and customer satisfaction with Microsoft Dynamics 365. Contact CIO Main Street to explore how Dynamics 365 can help your business grow.
What challenges did L&M Fleet Supply face with their legacy ERP system?
L&M Fleet Supply's legacy AS/400 ERP system lacked integration, automation, and modern reporting capabilities. This resulted in slow operations and hindered the company's ability to scale effectively. The manual reporting processes and difficulty in system development added friction to their growth.
How did Dynamics 365 improve operational efficiency at L&M Fleet Supply?
After implementing Dynamics 365, L&M Fleet Supply saw significant improvements in efficiency. Invoice processing time dropped by 83%, POS training time was reduced by 80%, and inventory tasks that previously took hours were completed in minutes. The automation and integration of processes allowed for faster fulfillment and streamlined operations.
What benefits did L&M Fleet Supply gain from integrating Microsoft tools?
The integration of Microsoft tools provided L&M Fleet Supply with real-time visibility and predictive analytics across their operations. This allowed for better inventory management, improved customer service, and a more efficient checkout process. Employees could access inventory data instantly, leading to faster service and a smoother shopping experience for customers.
L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
published by CIO Main Street
CIO Main Street is a Computer, Network, and Information Technology Consulting company that brings Chief Information Officer services to Main Street America. At CIO Main Street, we speak Windows, we speak Mac, but best of all we speak Human!
We help organizations by asking a few questions. What do you want technology to do for you today? And what can you imagine it doing for you in the future? Notice that we do not say bits and bytes. Or hardware/software?
We offer qualified and professional service to our customers by helping them save time, reduce stress, and avoid frustration and we do this by LISTENING. It is said that “with two ears and one mouth use them proportionally you will do just fine” and that is what we do, we LISTEN to you and your people.
We help Design, Install, and Maintain the IT Network solutions that to run your business or non-profit by Keeping I.T. Simple.
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