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    Engage your customers with the Queues app in Microsoft Teams

    Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact CIO Main Street for help designing a Teams strategy that meets your service goals.

    Frequently Asked Questions

    What is the Queues app in Microsoft Teams?

    How does the Queues app improve call management?

    Can I use the Queues app remotely?

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    Engage your customers with the Queues app in Microsoft Teams published by CIO Main Street

    CIO Main Street is a Computer, Network, and Information Technology Consulting company that brings Chief Information Officer services to Main Street America. At CIO Main Street, we speak Windows, we speak Mac, but best of all we speak Human!

    We help organizations by asking a few questions. What do you want technology to do for you today? And what can you imagine it doing for you in the future? Notice that we do not say bits and bytes. Or hardware/software?

    We offer qualified and professional service to our customers by helping them save time, reduce stress, and avoid frustration and we do this by LISTENING. It is said that “with two ears and one mouth use them proportionally you will do just fine” and that is what we do, we LISTEN to you and your people.

    We help Design, Install, and Maintain the IT Network solutions that to run your business or non-profit by Keeping I.T. Simple.