Arapahoe Libraries advances equity and innovation with Copilot for Microsoft 365 | Microsoft Customer Stories
Arapahoe Libraries in Colorado works to continually adapt — not only to residents' changing needs but also to emerging technologies. The library system recently adopted Copilot for Microsoft 365 to save time on administrative tasks, facilitate collaboration, and protect patrons' privacy. The AI-powered assistant empowers Arapahoe Libraries employees to find creative solutions to serve visitors now and in the future.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered assistant that helps Arapahoe Libraries streamline administrative tasks, enhance collaboration, and protect patron privacy. It allows library staff to quickly find information across various Microsoft 365 applications, saving time and improving efficiency.
How does Copilot improve collaboration?
Copilot enhances collaboration by enabling seamless data transfer between applications like SharePoint, Teams, and Outlook. Staff can easily locate information, summarize conversations, and create virtual bulletin boards, fostering a culture of communication and teamwork among the 350 employees.
How does Arapahoe Libraries ensure patron privacy?
Arapahoe Libraries is committed to data protection and adheres to American Library Association guidelines. They use Microsoft 365 Copilot to quickly identify and manage files containing patron identifying information, ensuring that access is restricted according to internal rules and that patron data remains confidential.

Arapahoe Libraries advances equity and innovation with Copilot for Microsoft 365 | Microsoft Customer Stories
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